Background.
Organizations have a tendency to break things down into small pieces that in isolation are easy to understand and many organisations are successful in individual improving each piece by focussing on people and processes.
Value Stream Mapping helps to elevate these improvements by putting all of the pieces together in a way that shows how your information and artifacts are pieced together into something that the customer is willing to pay for. Only with this information are senior managers and leaders able to make the breakthrough improvements that can really accelerate your time to market by reducing waste.
The Workshop.
Format.
This two-day workshop is at its best when everyone is in same room so a clear and well discussed model can be produced. This is done through:
Talking about the work from the moment it enters your door to the moment it enters the customers.
Clarify differences in opinion through giving people something to point at a challenge
Understanding how desires to keep people and groups busy effects flow
Skilled facilitation to work through conflict and help people expose tacit information
Expected Outcomes.
The ability for all attendees to explain how the customer gets what they are willing to pay for
Clarity on where work slows and why
Ideas as to how it can be improved
Duration.
Two days.
Participants.
Senior Leaders, Team members, Management